Privacy policy


Last Updated: February 2022

Prettysmart Design Inc. and its subsidiaries and affiliates ("Prettysmart,” "we," “us,” “our”) respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the Prettysmart website, mobile websites, mobile applications (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information, as well as your rights concerning such information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our Website. By accessing or using this Website, you agree to this Privacy Policy. This policy may change from time to time so please check here periodically. Your continued use of this Website after we make changes is deemed to be acceptance of those changes.

Information We Collect and How We Use It.

This section describes the types of personal information we may collect about you. Such information is generally collected either (i) directly from your voluntary engagement with the Website or Prettysmart services; or (ii) automatically from you when you interact with the Website.

The following categories of personal information we may collect from you includes:

  • Contact and account information. In order to set up an account we may collect your name, phone number, and email address.

  • Payment information. To complete an order from Prettysmart, we may collect your credit card information, billing address, or other payment information. 

  • Marketing information. To update you with the latest promotions we may collect your email address and phone number when you create an account, make a purchase, or voluntarily sign-up for our mailing list. You may opt-out of these marketing communications at any time by reaching out to [email protected].

  • Feedback information. To receive and respond to your customer service requests or comments on your experience with Prettysmart, we may collect your name, phone number, address, email address, images, and any relevant history. 

  • Personalization information. We may collection information you provide regarding your browsing history, occupation, and job title.

  • Usage information. So that we may understand and improve on the user experience and functionality of the Website, we may collect information about how you interact with the Website such as mouse movements, clicks, keystrokes, the date of your visit, the time spent on pages of the Website, or other actions.

Personal information that is automatically collected may be obtained through cookies and similar technologies. Cookies are small files that are stored on your computer or mobile device through a user ID or other preferences. We use cookies to personalize your experience when you use the Website (e.g. auto-populating your log-in credentials or settings). You are free to set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features through our Website or take full advantage of all our services. For more information about this, please see our Cookie Policy section below.


We currently do not honor Do Not Track signals from internet browsers; when a universal standard for processing them emerges, we will follow it.


Note that third-party sites that are linked to the Website may set cookies or other technologies to collect information about your use and interaction with their websites or content. We do not have access to, or control, over such third-party data collection. 

What We Do With Your Information.

We may use information that we collect about you for the following:

  • To provide you with our services and/or products, and any personalized information about them;

  • To maintain your account and provide you with the latest updates to our policies, changes to our Website, or any services or products we offer;

  • To receive and respond to your inquiries and customer service requests;

  • To process payments and prevent transactional fraud;

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; and

  • To better understand your experience with and improve our Website, services and products

Disclosure of Your Information.

We may disclose your personal information as follows:

  • To our subsidiaries and affiliates;

  • To contractors, service providers, and other third parties we use to support and/or improve our business;

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request;

  • To enforce or investigate potential violations of our Terms of Service (and other agreements, including for billing and collection purposes); or

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Prettysmart, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Interest-Based Advertising.

Interest-Based advertising, also known as online behavioral advertising, is the practice of collecting information about users’ activities across sites over time, and using such information to deliver targeted advertising based on such users’ interests. This can be achieved through automated means, including through the use of first and third-party cookies, web server logs, pixels, and web beacons. We may use this information from our website and trusted third-parties such as Facebook, Google, Twitter, Instagram, and LinkedIn in order to tailor our advertisements to your individual interests or to inform you about new products or services.

The information collected and used in this manner is generally, on its own, anonymous and not personally identifiable (e.g. browsing history, demographic information, purchase history, media consumption, shopping habits, lifestyle preferences, or other similar information). To learn more about interest-based-advertising and your choices with respect to it in more detail, please visit the Network Advertising initiative at and the Digital Advertising Alliance at To opt-out of some of our advertising partners’ use of cookies in this manner, visit

Cookie Policy.

Prettysmart utilizes automatic data collection to improve our Website, services and products. The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refused to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website, services, or products. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. 

  • Flash cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

  • Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixels, tags, and single-pixel gifs) that allow us to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Some cookies are necessary to allow you to browse and access parts of the Website. Other cookies, known as functional cookies, help the Website remember choices you have made or information you have provided such as your email address and password. 

We may also use analytics cookies to understand your Website usage and our campaign effectiveness. The information collected and used in this manner is generally, on its own, anonymous and not personally identifiable. 


Links to Other Sites.

The Website may contain links to other sites for your convenience only. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the applicable privacy policy of these third-party websites. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.

Security and Retention.

We have implemented commercially reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. 

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website or through our services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. 

We will keep your personal information as long as reasonably necessary to fulfill the purposes for which it was collected. In some circumstances we may retain your personal information for longer if and when required (e.g. legal, tax, or accounting requirements). 


Our Website is not intended for children under eighteen (16) We do not knowingly collect or maintain personal information of individuals under sixteen (16) years old. If you believe that a child under the age of 16 has provided personal information to us through the Services, please contact us at [email protected] so we can use our best reasonable efforts to delete that information. 

Contact Information.

To ask questions or comment about this privacy policy and our privacy practices, contact us by email at [email protected] or via our toll-free number 1-800-707-7170.